Friends and Family Access
Information for Designating Friends and Family Access for BCH Services
Friends and Family access lets an individual view the medical records of another person and make medical decisions for that person. Friends and Family access is relevant for a parent or legal guardian of a child; the legal guardian or holder of a health care power of attorney for individuals age 18 or older; or another legally recognized Personal Representative. A Personal Representative is a person who has the authority under state law to consent to treatment on behalf of the patient; including court-appointed guardians and parents on behalf of unemancipated minors.
There are three ways to establish a Friends and Family Access for MyBCH:
1. A patient can use MyBCH to invite someone else (family member or friend) to have Friends and Family access to their record. The other person must also have a MyBCH or MyChart account with Epic. In the online portal or app, this can be found under Menu > Sharing > Sharing Hub > Family member, close friend, or caretaker > Manage ongoing access to your MyBCH account.
2. Our Friends and Family Access forms are located above by selecting the links or can be found by going to the my.bch.org login page. You will need to click on the Request Proxy Access button to access the forms. If a person wants to set up proxy access for a legal relationship (Power of Attorney, Non-Parent Guardian, etc.), you must submit legal documentation to the BCH Health Information Management (HIM) department. Documents and completed forms can be emailed to MyBCH@bch.org or sent via the MyBCH portal by sending a customer service or proxy access requests message with the uploaded form.
3. Friends and Family Access forms are also available at each BCH clinic. Please request a Friends and Family access form from the clinic receptionist. They will be reviewed and access will be granted by the HIM department. For information regarding a Friends and Family access request, a patient can call HIM at 303-415-7760 (option 3), Monday-Friday, 8 a.m. - 4:30 p.m.
Please see below for forms for each Friends and Family Access designation:
In English
- MYBCH Health Services
- Revoke Proxy Authorization Patient Portal 09-27-24
En Español
- MYBCH Health Services - Adult (Spanish)
- MYBCH Health Services
- Revoke Proxy Authorization Patient Portal 07-18-18 (Spanish)
Friends and Family Access FAQ
If I had proxy access through the old BCH portal, will that proxy access automatically transfer to MyBCH?
No. You will need to fill out a new proxy access form to establish your proxy access in MyBCH.
Can I get access to my child or family member's account?
Yes, a parent or legal guardian of a minor may request proxy access to view their child's account.
Can I give a family member or friend access to my patient portal account?
Yes. If you elect to, you can provide proxy access to your account.
What is the proper procedure for disabling proxy access (other than minors)?
A patient can make a request by calling the HIM department at 303-415-7760 (option 3), Monday-Friday, 8 a.m. - 4:30 p.m. or a Revoke Proxy Access to Patient Portal Authorization form can be filled out and emailed to MyBCH@bch.org or sent via the MyBCH portal. The form will be reviewed and access revoked by the HIM department.
Will proxy access automatically be severed once a minor reaches a certain age?
Yes. Proxy access of minors will automatically be severed once an enrolled user reaches the age of 18.